Call and describe it
Say what is happening right now, which fixtures are affected and whether the main valve is off. That is what decides how urgent the visit is.
Emergency Plumber Chandler takes you from a plumbing problem to a clear decision. Here is how a Chandler service call is arranged and what happens once a plumber is at the property.
Say what is happening right now, which fixtures are affected and whether the main valve is off. That is what decides how urgent the visit is.
Confirm the address, any gate or community access and where the shutoff and the affected fixture are. Keep clear of standing water near outlets.
Once the source is found, you hear what failed, what the repair involves and what it costs. Nothing goes ahead until you say so.
Fixtures are tested, the work area is cleared, and you are told plainly what to watch over the next few days.
Two things help more than anything else: knowing where your main shutoff valve is, and turning it off when water will not stop. In most Chandler homes that valve is on the supply line where it enters the house at the front, often near a hose bib, or in the garage close to the water softener loop. There is also a valve at the meter box near the curb.
If the trouble is the water heater, switch off its power at the breaker or close the gas valve, but only if you can reach them without standing in water. Move what you can off wet flooring, take a few photographs, and leave drains and fixtures alone so nothing gets worse.
Read through our plumbing services, check the areas we cover, browse common questions or request a visit.
Tell us what the water is doing so the right visit can be planned.